Important Things You Need to Know:
~ Limited Coverage availability at selected TPG Exchanges.
Payment:
Monthly access charges are billed monthly in advance. Payment options are Direct Debit or Credit Card.
IP Address:
All plans come with Static IP address.
#ADSL2+ Speeds:
Optimal ADSL2+ speeds require compatible ADSL2+ modem and filters. Around 70% of TPG ADSL2+ customers can achieve speeds greater than 10Mbps. Actual speeds will vary due to many factors including distance from the local telephone exchange, the quality of the customer's copper phone line, cabling and equipment.
^Free IPTV:
Free TPG IPTV Trial requires a minimum speed of 3.5Mbps. Number of free channels available for viewing is subject to exchange capabilities. Free TPG IPTV Trial does not include subscription based channels. To register please visit www.tpg.com.au/iptv once your ADSL2+ connection is active.
+Free VoIP Minutes:
Sign up to an eligible TPG ADSL plan and receive 500 free VoIP call minutes for calls to Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney, excl. mobile phones. Free calls are calculated with a minimum call time of 10 minutes and thereafter in 1 minute increments. TPG will debit customer's credit card $20 for prepaid call credit to cover calls outside the free calls. When the Customer's VoIP call credit falls below $5.01, TPG will top up the Customer's prepaid call credit by automatically debiting the Customer's credit card $20.
VoIP Deposit:
At the time of registration, we debit $20 that is kept as a deposit for any excluded or excess usage (any calls that go either above your free call limit of 500 minutes per month or are not classified as an eligible free call, e.g. calls to mobiles or international calls). If your deposit falls below $5 at any time, you will be automatically debited $20. If you do not exceed your free call limit and do not incur any charges for call types not eligible for free call offer, your deposit will not ever be debited.
Naked ADSL2+
- TPG Naked ADSL2+ is only available in the geographical areas which are covered by TPG ADSL2+ Network.
Please use the above number checker for Naked ADSL2+ availability.
- TPG offers Naked ADSL2+ to customers who currently have an active copper line
- Provision of TPG Naked ADSL2+ is subject to Service Qualification Check upon registration. Your Naked ADSL2+ application takes approximately 10 to 20 working days for the connection to occur, depending on customer’s location.
- Once Naked ADSL2+ is installed, your phone line will be disconnected. You will not be able to use any services that require a dial tone to operate. This includes fax, back to base alarm, PABX.
For Full T&C's please refer to www.tpg.com.au
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